London Auto Werks | Arizona automotive services specializing in Volkswagen and Audi

Our Mission

By specializing in Volkswagen and Audi, our highly skilled team can better meet your service needs. Our commitment is to give you the best solution, to never sell you a part or service you don’t need, and to provide exceptional service. In short, to treat you like family, it’s the London way.

What We Werk On

Maintenance

Oil Changes, tire rotations, brake pads, fluid flushes, mileage service, and so much more! Anything your car needs to keep it running. We can even honor your extended warranty and work with most insurance companies.

Emissions Testing

It’s important to be ready for your state emissions test. Swing by and let’s get you checked out. Already have a list of needed repairs? Bring it on in and we will take care of it.

Complete Care

Clunking, bumping, clinking, jerking, squeeking down the road? Something feel off? Give us a call, come on in, let’s take a look and find the solution.

Oil Changes

We offer oil changes for all engine sizes that include fluid top off, tire pressure check and adjust, and a vehicle inspection.

Beat the Summer Heat

Don’t let the summer heat get you down! Come in and have your AC checked to make sure you stay cool throughout the hot Arizona seasons.

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Transmissions and Direct Shift Gear Box

We also specialize in automatic and manual transmissions, including direct shift gear (DSG) boxes.

I need to put a plug in here for London Auto Werks in Surprise. My 2007 A6 has been leaking oil for a while. When I went to Audi Peoria, they wanted to guess where the leak was coming from. “Let’s replace your valve cover gaskets and see if that works. If it doesn’t, come back and we’ll replace something else”. I went to Jason at London Auto Werks, and he said, “Leave your car with me overnight. I’ll pressure wash the entire engine compartment, run it for a while, then I’ll be able to see where it’s leaking. NO CHARGE”. He agreed to this, knowing that I likely wouldn’t pay for a rear main seal job, considering the age and mileage, 248,500 miles. I got the call this morning. It’s not the rear main seal, and the job will cost less than half of what I expected. As of tomorrow, I’ll finally be able to park in my clients’ driveways.

- Paul Neuhaus

I cannot give these guys enough stars!! Truly life savers. My VW had some oil leaks and the water pump had given out so it began overheating and I couldnt get from one place to another, I had just moved to Arizona so it was one more stressor I absolutely didnt need. I had taken it to the closest VW dealership who quoted me an outrageous amount, Jason at London was recommended to me and I called him to talk to him about what was going on. He offered to take a look for himself, so he could give me a more accurate quote. I was stressing about how to get my car to him, Jen, my point of contact actually set me up with a very affordable tow company who picked it up and delivered it to them for me! They let me know when my car arrived and kept me updated the entire way. Jason personally called to tell me what was going on with my car, and Jen went over the quote with me which was more than $1,000 cheaper than the dealership! While my car was with Jason they did their thorough research and also found I had a couple warranties on things that needed to be fixed that the VW dealership failed to mention. I absolutely cannot say enough good things about these guys, they made something so stressful go along with such ease. I will recommend them to anyone and I will continue to go back with any car needs.

- Kasia L. 02/25/2020

I had an amazing experience with London. I use them for a timing job on my MK6 GTI. They got me a rental car while the work was being done at no cost to me. And then they proceeded to do a bunch a little things for me at no cost. I would recommend them to anybody who needs work done on a Volkswagen. Thanks guys wish you all the best, see you soon for the carbon cleaning.

- Chris Mancini

What a great experience I just had with Jason and his team. I got three total quotes and “interviewed” two of those three quotes by having them diagnose and assess my repairs needed. I was given honest answers by both shops.

Many people highly recommended that I visit Jason for a quote before I come to a determination on who should do the repairs so I did. This could be said for any make vehicle but Audi/VW repairs in my past experience can’t just be trusted with anyone, let alone the expense that comes with owning a luxury vehicle I want to have peace of mind knowing my vehicle is in the right hands. It’s hard to find a mechanic/shop that you trust and can have a relationship where you feel involved instead of just a paying bystander. So I contacted this shop on Facebook and got a reply same day with very reasonable prices and intelligent conversation. I scheduled my date and received a call a few days prior confirming that date.

Vehicle: 2008 Audi A4

My requested repairs listed that were completed:
Front main seal, cam plug, timing belt, water pump, accessory belt service
New 034motorsport street density motor mounts (I provided)
All new cv boots (4) (all four of mine were torn and sprayed the grease everywhere)

Vehicle was at London Auto Werks for two total days.

When I dropped my vehicle off Jason met with me as I arrived and we had a nice talk about the vehicle then got the repairs going. Mid-day I got a phone call from the shop giving me an update. By the end of the day I had some progress photos sent to me and it was very relieving to see so much progress done in one day.

When the vehicle was finished just like any other shop they called me ahead of time and I came to inspect and ended up going on a test drive together. A freshly timed vehicle with new goodies and service never performed so good!

I received my vehicle back cleaner than I had left it with them. I truly feel like they took just as much care into my vehicle as I would do myself if I were capable. That is hard to find! They cleaned all the oil from the main seal that had been leaking for god knows how long and all the cv boot grease that literally was everywhere..

I couldn’t be more pleased with the service and experience delivered by the whole team. This is a friendly family owned shop that does honest exceptional work, it shows and it’s hard to come by nowadays. If you are looking for quality mechanics at an honest price I would contact this shop immediately. Cheap costs more, always remember that. Pay for quality the first time.

- Rob Maldonado